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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kasia Stephens

October 8, 2025

5  out of  5
rating by Kasia Stephens
"I am nominating agent Tyler for State Farm agent of the month. I wanted to bundle my auto/home with a Reno insurance company and State Farm proved to be the right choice. (My auto and home insurance were in two different states.) Everything was done over the phone and very quickly. Thank you Tyler, you are a true professional."
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Adriana Franza

October 2, 2025

5  out of  5
rating by Adriana Franza
"Tyler was great and helped me get set up with a life insurance policy!"
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Jacob Braun

October 1, 2025

5  out of  5
rating by Jacob Braun
"Was able to get questions answered and help with how to solve some issues. I would recommend this place. They're friendly and try their best to get your questions answered to the best that they can."
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Milward Bell-Bhatti

October 1, 2025

5  out of  5
rating by Milward Bell-Bhatti
"Christopher Robin Whorton State Farm is fantastic! I had to replace my windshield and it took 2 minutes. Extremely friendly team there!"
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Mario sandoval

September 24, 2025

5  out of  5
rating by Mario sandoval
"Tyler is a nice guy very professional, a lot of knowledge, courteous and always ready to help you out"
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Average Guy

September 23, 2025

5  out of  5
rating by Average Guy
"Everyone in State Farm were awesome from Mariela, Tyler, and Robin for car insurance, home insurance, landlord insurance, and life insurance. Highly recommend to go here for the best pricing and good service."
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mark thompson

August 21, 2025

5  out of  5
rating by mark thompson
"Very fast and knowledgeable response to my inquiries about new car insurance. Thanks"
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Fred Giles

August 8, 2025

5  out of  5
rating by Fred Giles
"Is going the extra mile for me and sending me requested notification when it comes due."
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Jay Williams

August 6, 2025

5  out of  5
rating by Jay Williams
"State Farm Wharton office in Reno are great. Nice people and great service. Highly recommended."
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Juan Perrez

July 31, 2025

5  out of  5
rating by Juan Perrez
"From day one, Jackie approached our conversations with professionalism, efficiency, and genuine care. She took the time to understand both my personal and insurance needs and offered clear, tailored solutions that made sense—not just financially, but strategically. She never tried to sell me more than I needed, and her recommendations were always thoughtful and well-explained. What stood out most was her responsiveness and follow-through. In business, communication is everything, and Jackie excels at it. She answers questions quickly, keeps you informed, and handles paperwork and policy changes with zero hassle. Her attention to detail gave me full confidence that everything was being handled correctly and thoroughly. It’s rare to find someone so well-balanced—she brings both deep industry knowledge and a high level of emotional intelligence to every conversation. She doesn’t just provide insurance; she builds trust. Jackie has become my go-to for all insurance-related matters. I recommend her without hesitation to anyone looking for reliable, honest service. She’s not only a top-tier agent—she’s the kind of partner every businessperson hopes to find."
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Juan Torres

July 31, 2025

5  out of  5
rating by Juan Torres
"I had been shopping around for car insurance so I stopped by just to get a quote. Jacqueline the agent sat me down and we went through my different options. I immediately switched over my two vehicles and even my home insurance after reviewing how much I was going to be saving and also getting better coverage than what I originally had with my previous insurer. I already recommended my family and friends to get in contact with Jackie and her team. Thank you so much for everything Jacqueline!!"
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Anthony Lopez

July 31, 2025

5  out of  5
rating by Anthony Lopez
"I don’t usually write long reviews, but my experience with Jacqueline Ramirez was so positive that I felt it was important to share. From the very beginning, Jacqueline impressed me with her professionalism, knowledge, and warmth. She didn’t just treat me like a client—she treated me like a real person with real concerns, and that made all the difference. Finding the right insurance can feel overwhelming and even frustrating at times, but Jacqueline made it easy. She took the time to explain every policy option in a clear, down-to-earth way and made sure I understood what each plan offered. I never felt like she was trying to “sell” me anything—instead, she focused on what was actually best for me and my situation. What I appreciated most was how honest and transparent she was. Jacqueline was upfront about everything, answered every question with patience, and never made me feel like I was asking too much. She didn’t push any unnecessary coverage and was always focused on helping me get exactly what I needed—not more, not less. On top of that, her communication was outstanding. Anytime I reached out, she responded quickly and made sure I was never left in the dark about where we were in the process. That kind of follow-through is rare, and it gave me so much peace of mind. You can tell that Jacqueline genuinely cares about her clients. She brings heart, integrity, and real dedication to her work. I left the experience feeling confident, supported, and incredibly grateful to have found someone so trustworthy in this field. If you’re looking for an insurance agent who is professional, responsive, and truly puts your needs first, I highly recommend Jacqueline Ramirez. She’s everything you could ask for—and more. I’ll be working with her for years to come."
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Araceli Carrasco

July 31, 2025

5  out of  5
rating by Araceli Carrasco
"Tuve una excelente experiencia trabajando con Jackie. Desde el primer contacto fue súper profesional, clara y muy atenta a mis necesidades. Me explicó todo con muchísima paciencia, asegurándose de que yo entendiera cada detalle de mi póliza. Gracias a ella, encontré una cobertura perfecta para mí y mi familia, con un excelente precio. Jackie no solo se enfoca en vender, sino en ayudarte a proteger lo que más valoras. Se nota que le apasiona su trabajo y realmente se preocupa por sus clientes. La recomiendo 100% si estás buscando a alguien confiable, honesta y con gran experiencia en seguros, Jackie es la indicada. Gracias por todo!"
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Mohammed Sarwar

July 30, 2025

5  out of  5
rating by Mohammed Sarwar
"I just switched to the State Farm. Office manager Mr Tyler helped me with my insurance, and he did outstanding work for me."
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mostafa tazarv

July 30, 2025

1  out of  5
rating by mostafa tazarv
"Nice people, but professionally speaking, the worst statefarm office I got involved in a decade, they are careless, messy and won’t take care of people even if they make mistakes. The number of mistakes on my case is ridiculous in 7 months I have been with them, the most recent was that they cancelled my home insurance without my permission, sent the notice to a wrong address, and told me “your application was eaten by our new system”, really? I had to pay more than $300 more for a less coverage for their mistake. Now, they are saying I still own them another $95 while I went to their office, reviewed everything, and paid in full. Other issues on my renter insurance and several quoting issues. They might be ok in the past, but not anymore. Less than 1 star for sure."
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Jared Fidler

July 25, 2025

5  out of  5
rating by Jared Fidler
"Spoke with Tyler today to get some informatuon about insurance. Incredible experience! He was patient, helpful, knowlegable and super friendly! It these little things that do make a difference!"
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Jeferson Cordova Solares

July 22, 2025

5  out of  5
rating by Jeferson Cordova Solares
"Jackie was absolutely the best! Highly recommend asking for her here :)"
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Camryn Caruso

July 22, 2025

5  out of  5
rating by Camryn Caruso
"If Jackie from State Farm isn’t your insurance agent, what are you even doing with your life? I walked in expecting to talk deductibles and left wanting to name my firstborn after her. Jackie doesn’t just sell insurance—she sells peace of mind with the energy of a caffeinated golden retriever who also happens to have a degree in finance. She explained things so clearly that even my cousin Kyle (who once tried to microwave a metal fork) could understand. She’s the Beyoncé of bundling policies. The Gordon Ramsay of getting you the best rate—minus the yelling. At one point I think she used Jedi mind tricks to get me better coverage and save me money. Honestly, I trust Jackie more than I trust my GPS. If State Farm gave out medals, she’d already be wearing six and turning down a seventh because she’s “just doing her job.” Legendary behavior. Go see Jackie. Tell her the internet sent you."
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Rocio Madera

July 22, 2025

5  out of  5
rating by Rocio Madera
"Highly recommend this place and Jackie! Excellent customer service!"
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Marilyn Ramirez

July 22, 2025

5  out of  5
rating by Marilyn Ramirez
"Jackie is amazing! She was extremely helpful. Definitely recommend!"
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Bryant Billionth

July 22, 2025

5  out of  5
rating by Bryant Billionth
"thank you jackie. greatest insurance agent ever."
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Nicolas Arriola

July 21, 2025

5  out of  5
rating by Nicolas Arriola
"Had the chance to drop by recently and met a young lady named Jackie very kind and attentive to my every need. Would like to extend my deepest and most sensior gratitude toward the whole team! Thank you."
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Seriah Rodriguez

July 21, 2025

5  out of  5
rating by Seriah Rodriguez
"My experience with Jackie Ramirez at State Farm was amazing! She was super helpful, friendly, and made everything so easy to understand. You can tell she really cares about her customers. Highly recommend!"
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Daniel Horner

July 21, 2025

5  out of  5
rating by Daniel Horner
"Jackie was amazing!!!"
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Axel Valdovinos

July 21, 2025

5  out of  5
rating by Axel Valdovinos
"I had such a wonderful experience with Jackie at Christopher Robin Whorton - State Farm. From the moment I walked in, she was incredibly kind, helpful, and genuinely caring. Jackie made me feel completely at ease and treated me like family the entire time I was being assisted. She took the time to answer all my questions and made sure I fully understood everything. It’s rare to come across someone who provides such warm and personalized service. Jackie truly represents the best of what customer care should be. Thank you for making my visit so positive and memorable!"